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    Frequently Asked Questions

    What is The Blue Cart?

    The Blue Cart is Orange County’s most convenient online Groceries store where you can order anytime and receive your groceries delivered next day at your home. No more hassles of sweating it out in crowded markets, grocery shops & supermarkets - now shop from the comfort of your home; office or on the move.
    We offer you convenience of shopping everything that you need for your home - be it fresh fruits & vegetables, rice, dals, oil, packaged food, dairy item, frozen, pet food, household cleaning items & personal care products from a single virtual store.

    Get your Groceries in these simple steps:

    a)     Go to www.thebluecart.com  or  download thebluecart app for android or IOS

    b)     Order the products you want to buy.

    c)     Receive your ordered groceries on the next day at your door step

    What is the minimum I can order?

     

    Minimum Order is $35.

     

    Do I have to register on the website or app  to make an order online?

    Yes, to make an order we will ask you to register by creating an account on our website or app. Please go to the registration page of The Blue Cart to register yourself by following  these simple Step by Step instructions .

    Once you register an email is sent to you containing membership activation instructions.

     

    How much is the delivery fee?

    Non-subscribed customers pay $9.99 delivery fees and subscribers pay no delivery fee.

    What are the benefits if I subscribe to The Blue Cart?

    Subscribers of The Blue Cart pay no delivery fee for the order over $50 and receive special promotions and deals on various products apart from regular deals.

     

    What are different types of Subscriptions.

     

    There are three types of Subscriptions you can subscribe to:

    • Monthly Subscription: $14.99 every month
    • Quarterly Subscription: $39.99 every 3 months
    • Yearly Subscription: $119.99 every year

    Please Note:

    • Subscription fee will be charged on your first order only till the subscription duration expires. You can always change the subscription before placing your first order.
    • Subscribers still pay a $4.0 service fee if the purchase amount less than $50

    How do I order

    • Register on The Blue Cart
    • Browse and select the products you want
    • Add to the cart and check out

     

    Can I change my order once it’s been placed?

     

    Yes, you can change or cancel your order till your order starts getting processed. Once your order status is“Processing” you cannot change or cancel the order.

    Can I cancel my order?

     

    Yes, you can cancel an order before your order starts getting processed.

    If you still need to cancel an order even after the order starts getting processed, then you will have to call The Blue Cart customer service and 30% of Total order cost will be charged.

    Returns

    Due to COVID-19 outbreak we are not accepting any returns for the safety of our customers and employees.

     

    Refund

    If any products are missing from your order, you may qualify for a refund. You may also qualify for a refund if your order has any problems. You qualify for a refund up to seven days after the order is complete. If you wait too long, it may be impossible to get a refund.

    You should get your refund in five to ten business days depending on your bank or credit card company.

    If the refund is not reflected in your account within that time, you should contact your bank or credit card company.

    What area do you deliver to?

     We deliver to Orange County only. Please click here to see all zip codes under Orange County.

     

     

    Do you have discounts for regular customers?

     

    Yes, we keep offering Promotions and coupons so that our regular customers can benefit.

    Please note that the Blue Cart reserves the right to amend or withdraw this offer at any time and without notice.

     

     

    How the substitution of products works?

    Whenever you place an order, we do our very best to deliver all the items you’ve ordered.  If goods are out of stock or otherwise unavailable, we’ll substitute the ordered product.  We choose substitutes very carefully and offer what we believe is the most appropriate alternative to the product you’ve ordered.

     

    How do I update my personal information?

    You can go to “My account” and change your personal details.

     

    The Blue Cart delivers to the following zip codes:

    Zip Code

    City

    90620

    Buena Park

    90621

    Buena Park

    90622

    Buena Park

    90623

    La Palma

    90624

    Buena Park

    90630

    Cypress

    90631

    La Habra

    90632

    La Habra

    90633

    La Habra

    90680

    Stanton

    90720

    Los Alamitos

    90721

    Los Alamitos

    90740

    Seal Beach

    90742

    Sunset Beach

    90743

    Surfside

    92602

    Irvine

    92603

    Irvine

    92604

    Irvine

    92605

    Huntington Beach

    92606

    Irvine

    92607

    Laguna Niguel

    92609

    El Toro

    92610

    Foothill Ranch

    92612

    Irvine

    92614

    Irvine

    92615

    Huntington Beach

    92616

    Irvine

    92617

    Irvine

    92618

    Irvine

    92619

    Irvine

    92620

    Irvine

    92623

    Irvine

    92624

    Capistrano Beach

    92625

    Corona Del Mar

    92626

    Costa Mesa

    92627

    Costa Mesa

    92628

    Costa Mesa

    92629

    Dana Point

    92630

    Lake Forest

    92637

    Laguna Woods

    92646

    Huntington Beach

    92647

    Huntington Beach

    92648

    Huntington Beach

    92649

    Huntington Beach

    92650

    East Irvine

    92651

    Laguna Beach

    92652

    Laguna Beach

    92653

    Laguna Hills

    92654

    Laguna Hills

    92655

    Midway City

    92656

    Aliso Viejo

    92657

    Newport Coast

    92658

    Newport Beach

    92659

    Newport Beach

    92660

    Newport Beach

    92661

    Newport Beach

    92662

    Newport Beach

    92663

    Newport Beach

    92672

    San Clemente

    92673

    San Clemente

    92674

    San Clemente

    92675

    San Juan Capistrano

    92676

    Silverado

    92677

    Laguna Niguel

    92678

    Trabuco Canyon

    92679

    Trabuco Canyon

    92683

    Westminster

    92684

    Westminster

    92685

    Westminster

    92688

    Rancho Santa Margarita

    92690

    Mission Viejo

    92691

    Mission Viejo

    92692

    Mission Viejo

    92693

    San Juan Capistrano

    92694

    Ladera Ranch

    92697

    Irvine

    92698

    Aliso Viejo

    92701

    Santa Ana

    92702

    Santa Ana

    92703

    Santa Ana

    92704

    Santa Ana

    92705

    Santa Ana

    92706

    Santa Ana

    92707

    Santa Ana

    92708

    Fountain Valley

    92711

    Santa Ana

    92712

    Santa Ana

    92728

    Fountain Valley

    92735

    Santa Ana

    92780

    Tustin

    92781

    Tustin

    92782

    Tustin

    92799

    Santa Ana

    92801

    Anaheim

    92802

    Anaheim

    92803

    Anaheim

    92804

    Anaheim

    92805

    Anaheim

    92806

    Anaheim

    92807

    Anaheim

    92808

    Anaheim

    92809

    Anaheim

    92811

    Atwood

    92812

    Anaheim

    92814

    Anaheim

    92815

    Anaheim

    92816

    Anaheim

    92817

    Anaheim

    92821

    Brea

    92822

    Brea

    92823

    Brea

    92825

    Anaheim

    92831

    Fullerton

    92832

    Fullerton

    92833

    Fullerton

    92834

    Fullerton

    92835

    Fullerton

    92836

    Fullerton

    92837

    Fullerton

    92838

    Fullerton

    92840

    Garden Grove

    92841

    Garden Grove

    92842

    Garden Grove

    92843

    Garden Grove

    92844

    Garden Grove

    92845

    Garden Grove

    92846

    Garden Grove

    92850

    Anaheim

    92856

    Orange

    92857

    Orange

    92859

    Orange

    92861

    Villa Park

    92862

    Orange

    92863

    Orange

    92864

    Orange

    92865

    Orange

    92866

    Orange

    92867

    Orange

    92868

    Orange

    92869

    Orange

    92870

    Placentia

    92871

    Placentia

    92885

    Yorba Linda

    92886

    Yorba Linda

    92887

    Yorba Linda

    92899

    Anaheim

     

     

     

     

    If we still haven’t answered your query, you can find our contact details here.